Combating Robocalls

Robocalls were more intrusive than ever last year, jumping a whopping 56.8% over the previous year, according to a new robocall report from robocall blocking provider YouMail. Robocalls totaled 47.8 billion, researchers said. The major problem, to no one’s surprise, involved robocalls related to scams and telemarketing. The YouMail research put the number of scam […]

Just Trying To Save Money – Part I

In the end the customer was just trying to save money. A client of ours was having some construction done in their office and warehouse. We had been having issues with their computer network and cabling and thought this was an ideal time to re-wire the Ethernet cables throughout the entire office. And to add […]

Their Big Day – The Move

Last Monday we received a call from a long, long time customer of ours in California. They came into their new office and ALL their VoIP phones and Internet were down. Needless to say, they were understandably really upset. The team member who took their call handled it in outstanding fashion. Asked a few basic […]

Microsoft Security Patch/Update

As you may be aware Microsoft-based computers, including those managed by The PC Whisperer, Inc,. experienced a major issue this weekend starting Saturday January 27th, 2018. We’ve determined that it’s related to a Windows update pushed out by Microsoft to address the critical security issue associated with AMD, ARM, and Intel processors. The update was […]

Robo-Calling Up Drastically 32%

Robocall complaints from automated telemarketing calls jumped steeply last year, and have quintupled since 2009, according to a recent FTC report. The report says that in fiscal year 2017, the agency received over 375,000 complaints per month about automated robocalls, up from only 63,000 per month in 2009. That’s a total of 4.5 million robocall […]

Office 365 Portal

Many clients are starting to use or get transitioned over to Office 365 for Business. This page explains the basic steps to utilize basic functions within the portal. If you require more information than is listed here please choose to ‘Scheduling‘ on the right of this screen and setup a Training appointment. First Time Logging […]

Pirated Software?

Do you enjoy paying $199 – $4999 for a software program? Would you like to spend as much for the ability to type an email, document, spreadsheet as it would take to buy a new computer? No One Does! Recently I’ve walked into two offices that had completely different IT people supporting them. But they […]

Is your WiFi secure?

I have been telling people for years that they need to put in place some form of protection to their wireless internet router. Sometimes I get the deer in the headlight look and other times I get the, ‘I don’t care’ shoulder shrug. This is a huge hole in offices and homes that needs to […]

What are Parental Controls?

“Parental Controls” is a term that has been widely used to describe tools that allow parents to choose appropriate content for their children. Parental control software has been developed for everything from TV to the Internet. Safe Eyes falls in the later category of Internet parental control software. Safe eyes is a flexible set of […]