Can your patrons access your company data? I could, with very little effort, find my way all the way to a property managers desktop where their QuickBooks data file resided. This was because like this property, many sites have purchased retail grade wireless routers and left the default settings in place. Just because it is a Best Buy does not mean it is the Best Fit for your property. And just because you have ‘a friend who is good with computers’, doesn’t mean they are continually educating themselves on threats regarding CyberSecurity. These devices are constantly being compromised due to out of date firmware or End of Life terms. And just because it worked when you plugged it in doesn’t mean its setup correctly or securely. If you’re one of these property owners, you owe it to yourself to keep them out of your business finances and credit card transactions. If you can see them, they can see you.
Having an open WiFi that all your patrons log into is a huge convenience. But in our interviews of some RV owners, this is one of the biggest concerns and places they avoid. Many are looking at their finances or retirement funds while they are on the road and are less likely to use your WiFi due to a common understanding that WiFi is just not safe at your park.
Finally in regards wireless security these devices limited in the total number of connected devices they can serve, they are likely the bottleneck that your patrons are bothering you about during your heavy seasons.