Customer Tools

(855) 834-7654

Services

Telecom

You need to communicate to the world seamlessly and effectively. We’ll optimize and maintain all the tools, resources and systems you need in order to do that.

Since 1993, our team member, National ComTel (NCT) has been a prominent traditional phone service, VoIP, Toll Free and Internet provider for medium and small businesses on a national level. Our highly experienced team has proven that the single-provider solution is outstanding for the customers’ best interest. We offer ongoing benefits such as equipment and office design consulting, service analysis and project management all wrapped up into one company. Evaluate all infrastructure, pricing and promotions for the best solutions for your company. We customize the rates and order only the services you require. We provide the ordering, billing and professional, U.S. based customer support team with quick response times. As a small business, we know the importance of regular personal contact and account monitoring

  • Full Service Internet Provider
  • VoIP, Analog/POTS, PBX, Telephony
  • Toll Free Service
  • Fax2Mail Solutions
  • Telephone and Video Conferencing

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Data

You need secure, reliable equipment and devices. We’ll keep your systems running through the right devices and train you on how to use them.

  • Network Management and Monitoring
  • Desktop and Server Support
  • Hardware Sales
  • Cybersecurity and Internet Filtering
  • Network Engineering and Deployment
  • Network and Data Protection

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Integration

Your business is efficient when your telecom and data are seamlessly linked. Our support extends all the way to display and presentation just as if we were your in-house IT employee.

  • Structured Cabling
  • Fiber Optic Installation
  • Surveillance Systems
  • Conference and Lecture Room Integration
  • Office Automation

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Asset & Account Management

Through our Asset & Account Management service, we’ll be your liaison to all of your technology service and hardware providers, working efficiently with them to troubleshoot issues that arise and manage warranties, upgrades, renewals and cancellations.

  • Asset Management
  • Software Subscription Management
  • Hardware Warranty Management
  • Internet
  • Telecom
  • IT Service Provider Administration
  • Hardware & Software Purchasing Agent

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Campground Full Technology services

RV Park Services

Managed IT Service Tiers

We have three tiers of service carefully designed to suit any small company’s needs.

Help Desk Technician

Reactive

If you simply want a competent and experienced Help Desk team at your disposal to respond to remote or onsite issues, this is the plan for you. We’ll be on call to remotely install, set up, configure, and troubleshoot your IT concerns. This plan does not include proactive or preventive monitoring. Remote resolutions requiring 15 minutes or more and onsite services will be considered “projects” and subject to a separate charge. All work will be coordinated through our ticket system.

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Ideal for most customers

Systems Administrator

Proactive

This service level covers all the help desk functions described above, while we also proactively monitor and maintain your entire inventory of office technology. Your systems will be current and up to date and will reflect industry best practices.

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IT Director

Planner

At this optimal, hands-on level, in addition to all the services listed above, we’ll take the lead on all technology relationships both internally (users) and externally (vendors). We’ll ensure you’re getting the best solution at the best cost for all your IT requirements. We’ll meet regularly with your leadership team to make sure we’re completely in sync with your IT goals and your business plans.

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Contact One Call to to learn more about how we can help your Business have technology work for you.