Two straightforward ways to get IT help.
We do not force clients into a complicated stack of plans. Work with One Call Networks as an ongoing MSSP partner, or call us for Break/Fix support when you need it.
Break/Fix
Bring us in when something breaks, when you have a project to complete, or when you need experienced technical help without an ongoing managed-services relationship.
- Remote and onsite troubleshooting
- Microsoft 365, workstation, server and network support
- Migrations, installs and project work
- Vendor coordination when another provider is involved
MSSP
Use One Call Networks as your outsourced IT and cybersecurity team. We take an active role in keeping the environment monitored, maintained, protected, documented, and coordinated.
- Help desk and user support
- Monitoring, maintenance and patching
- Cybersecurity and managed protection
- Microsoft 365 and identity administration
- Network, backup and vendor coordination
The difference is simply how involved you want us to be.
With Break/Fix, you decide when to call us and what you want us to work on. With MSSP, we are already watching the environment, maintaining it, protecting it, and helping guide technology decisions.
Either way, you get the same goal: one accountable technology partner who can own the issue and coordinate whatever else has to happen to resolve it.
Start with the problem, not a plan.
Tell us what you need help with and we will recommend the appropriate level of involvement.