SMS Terms and Conditions

Effective Date: August 5, 2026

These SMS Terms and Conditions govern text messages sent by or on behalf of One Call Networks LLC (“One Call Networks,” “we,” “us,” or “our”).

1. SMS Program Description

By opting into SMS communications from One Call Networks, you agree to receive text messages related to your relationship or requested interaction with us.

Messages may include:

Two-way conversational messages
Responses to questions or service inquiries
Customer-care and technical-support communications
Help desk and support-ticket updates
Appointment and scheduling reminders
Installation or service-visit updates
Maintenance, outage, or service-status notifications
Account and billing notifications
Requested proposals, estimates, or service follow-ups
Security or technology-related notifications relevant to services we provide

One Call Networks does not use this SMS program for unrelated third-party advertising.

Consent to receive SMS messages is not a condition of purchasing goods or services.

2. Consent

By providing your mobile telephone number and affirmatively opting in through a website form, written agreement, verbal authorization, or another approved method, you authorize One Call Networks to send SMS messages to that number.

You represent that:

You are the subscriber or customary user of the telephone number provided
You are authorized to consent to receive messages at that number
The information you provide is accurate

When you initiate a text conversation with One Call Networks, you consent to receive responses related to that conversation and your request.

3. Message Frequency

Messaging frequency may vary.

The number of messages you receive will depend on your inquiries, appointments, support requests, account activity, and services provided by One Call Networks.

4. Message and Data Charges

Message and data rates may apply.

Your mobile carrier’s standard message, data, and other charges may apply. One Call Networks is not responsible for charges imposed by your wireless carrier.

Contact your wireless carrier for information about your messaging or data plan.

5. Opting Out

To opt out at any time, text STOP.

After you text STOP, you may receive one final confirmation message stating that you have been unsubscribed. You will not receive additional SMS messages unless you later provide new consent or reply START to opt back in.

Requests to stop SMS messages apply to the applicable One Call Networks messaging program and telephone number.

6. Help and Support

For assistance, text HELP or visit our website at www.onecallnetworks.com.

You may also contact us at:

Telephone: (231) 221-3222
Email: dave@onecallnetworks.com

7. Privacy

We handle personal information in accordance with our Privacy Policy.

SMS consent is not shared with third parties or affiliates.

Visit the following pages for additional information:

SMS Terms and Conditions:
https://www.onecallnetworks.com/sms-terms-and-conditions/

8. Mobile-Carrier and Delivery Limitations

SMS delivery is subject to your mobile carrier’s network availability, device capabilities, coverage, and other circumstances outside the control of One Call Networks.

Messages may be delayed, blocked, filtered, or undelivered. One Call Networks and participating carriers are not responsible for delayed or undelivered messages.

Not all mobile devices or carriers may support every message or feature.

9. Sensitive Information

SMS is not intended for transmitting highly sensitive or confidential information.

Do not send passwords, security codes, complete payment-card numbers, bank-account credentials, Social Security numbers, medical information, or other highly sensitive information through text messages.

One Call Networks may direct you to a more secure communication method when necessary.

10. Changing or Reassigning Your Number

You agree to notify One Call Networks or opt out before discontinuing or transferring a mobile number that has been enrolled in our SMS program.

If your number changes ownership, the new subscriber may otherwise receive messages intended for you.

11. Changes to These Terms

One Call Networks may update these SMS Terms and Conditions periodically to reflect changes in our services, carrier requirements, laws, or business practices.

The effective date at the top of this page will identify the most recent revision. Continued participation in the SMS program after an update constitutes acceptance of the revised terms, to the extent permitted by applicable law.

12. Contact Information

Questions regarding these SMS Terms and Conditions may be directed to:

One Call Networks LLC
Traverse City, Michigan 49684
Colorado Springs, Colorado 80918

Email: dave@onecallnetworks.com
Telephone: (231) 221-3222
Website: https://www.onecallnetworks.com/