Combating Robocalls
Robocalls were more intrusive than ever last year, jumping a whopping 56.8% over the previous year, according to a new robocall report from robocall blocking provider YouMail. Robocalls totaled 47.8 billion, researchers said. The major problem, to no one’s surprise, involved robocalls related to scams and telemarketing. The YouMail research put the number of scam […]
Just Trying To Save Money – Part I
In the end the customer was just trying to save money. A client of ours was having some construction done in their office and warehouse. We had been having issues with their computer network and cabling and thought this was an ideal time to re-wire the Ethernet cables throughout the entire office. And to add […]
Their Big Day – The Move
Last Monday we received a call from a long, long time customer of ours in California. They came into their new office and ALL their VoIP phones and Internet were down. Needless to say, they were understandably really upset. The team member who took their call handled it in outstanding fashion. Asked a few basic […]
Robo-Calling Up Drastically 32%
Robocall complaints from automated telemarketing calls jumped steeply last year, and have quintupled since 2009, according to a recent FTC report. The report says that in fiscal year 2017, the agency received over 375,000 complaints per month about automated robocalls, up from only 63,000 per month in 2009. That’s a total of 4.5 million robocall […]
